
2025UX/UI DESIGNER · NATIONAL PARKS OF THAILAND
National Park E-Ticket
Nationwide online ticketing for Thailand's national parks — replacing offline queues and paper tickets with a fast, mobile-first booking journey.
Public-sector, nationwide
- Government
- Mobile booking
- Ticketing
Challenge
Visitors to Thailand's national parks relied on offline queues and paper tickets, creating long wait times, manual reconciliation and limited visitor data for park management.
Solution
Designed an end-to-end e-ticket purchase journey with park and time-slot selection, mobile-first flows, secure payment and clear ticket status tracking.
Outcome
Enabled nationwide digital ticket access, reduced entry queues and gave park officials real-time visitor visibility.
Tools & Methods
- Figma
- User flows
- Wireframing
- Mobile-first design
- Government UX
Gallery

